Once your booking is made and paid on line, you will receive a confirmation email that your ride has been booked, as well as the entire travel document that you must show upon arrival. Your arrival transfer include a 01h00 waiting time for standard airport private transfer, and a 15mn waiting time from your accommodation . Even if the driver has arrived early, the waiting time start from the moment the service is booked.
After your transfer has taken place, it would be of great help if you can rate your service and car. You can use www.reviewcenter.com to do so, drop us an email. Please tell us the good and the bad so that we can improve our service in all cases and keep doing good.